Your privacy matters to us. This Privacy Policy explains what personal information 1227 collects from players across the Philippines, how we use it, who we share it with, and what rights you have over your own data. Please read this page before registering or using any part of our platform.
Effective date: 1 January 2025. Registered users will be notified of any material changes by email or in-platform notice.
1227 is a mobile entertainment platform operating in the Philippines, offering sports betting, lottery draws, and casino-style games to registered Philippine players. We are the data controller responsible for the personal information you provide when you create an account, make a deposit, or use any feature of the 1227 platform. Our platform is designed and operated with Philippine data privacy law in mind, specifically the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC). We take our obligations as a data controller seriously and are committed to processing your information fairly, lawfully, and transparently. If you have any questions about how your data is handled, you may contact our support team using the email address listed in the footer of this page.
When you register for an account on the 1227 platform, we collect identification and contact details that are necessary to verify your identity and provide our services. This includes your full legal name, date of birth, Philippine mobile number, and email address. We also collect government-issued ID information when identity verification is required under Philippine anti-money laundering and responsible gaming obligations. During the course of your use of the platform, we collect transactional data such as deposit and withdrawal history, betting activity, game participation records, and reward redemptions. Additionally, we collect device and usage data including your IP address, browser type, operating system, pages visited, and session duration to maintain platform security and improve your experience.
We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotions. In all cases, we collect only the information that is necessary for the specific purpose described at the point of collection. We do not collect sensitive personal information such as your racial or ethnic origin, political opinions, or health data unless required by law. All data collection on the 1227 platform is conducted in accordance with the principles of proportionality and legitimate purpose as defined under the Data Privacy Act of 2012.
The personal information we collect is used primarily to operate your account and deliver the services you have registered for on the 1227 platform. This includes processing your deposits and withdrawals, verifying your identity, administering your bets and game sessions, and crediting rewards to your account. We also use your information to comply with our legal obligations under Philippine law, including anti-money laundering reporting requirements and responsible gaming mandates issued by the relevant Philippine regulatory authorities. Your contact details are used to send you important account-related communications such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy.
Where you have given your consent, we may use your contact information to send you promotional messages about bonuses, new games, or special offers available on the 1227 platform. You may withdraw this consent at any time by updating your communication preferences in your account dashboard or by contacting our support team. We use device and usage data to detect and prevent fraud, protect the integrity of our platform, and improve the overall experience for all players. We do not use automated decision-making processes that produce legal or similarly significant effects on your account without human review.
Under the Data Privacy Act of 2012, we process your personal information on the following legal bases: performance of a contract (to provide the services you have signed up for), compliance with a legal obligation (such as anti-money laundering and age verification requirements), legitimate interests (such as fraud prevention and platform security), and consent (for optional marketing communications). Where we rely on consent as the legal basis for a particular processing activity, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal. We will always make it clear at the point of data collection which legal basis applies to that specific processing activity, and we will not use your data for purposes that are incompatible with the original reason it was collected.
1227 does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your information with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud hosting services, all of whom are contractually required to protect your data and use it only for the purposes we specify. We may also disclose your information to Philippine government agencies, law enforcement bodies, or regulatory authorities where we are legally required to do so, for example in response to a valid court order or under our anti-money laundering obligations. In the event that 1227 undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, and you will be notified in advance of any such transfer and of any changes to how your data will be processed.
The 1227 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players interact with our pages and features. Essential cookies are strictly necessary for the platform to operate — for example, to maintain your login session — and cannot be switched off. Analytical cookies help us understand which parts of the platform are most popular and where players may be experiencing difficulties, allowing us to make informed improvements. Where we use non-essential cookies, we will ask for your consent before placing them on your device, and you may withdraw that consent at any time by adjusting your browser settings or using the cookie preference tool available on the platform. Please note that disabling certain cookies may affect the functionality and your overall experience of the 1227 platform.
We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. For most account and transactional records, this means a minimum retention period of five (5) years following account closure, in line with anti-money laundering regulations applicable in the Philippines. Where data is no longer required for any lawful purpose, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you request deletion of your account, we will action that request promptly and delete all data that we are not legally required to retain, and we will inform you of what data, if any, must be kept and for how long. You may request a copy of our data retention schedule by contacting our support team.
As a data subject under the Data Privacy Act of 2012, you have a number of important rights regarding your personal information held by 1227. You have the right to be informed about how your data is collected and used, which this Privacy Policy fulfils. You have the right to access a copy of the personal data we hold about you, to correct inaccurate or incomplete information, and to request the erasure of data that is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. You also have the right to object to certain types of processing, to data portability where technically feasible, and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, please contact our support team using the email address shown in the footer of this page, and we will respond within the timeframe required by Philippine law.
1227 implements appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include industry-standard encryption for data in transit and at rest, strict access controls limiting who within our organisation can view personal data, regular security assessments, and staff training on data protection responsibilities. While we take every reasonable precaution to keep your data secure, no online platform can guarantee absolute security, and you also play an important role by keeping your account credentials confidential and notifying us immediately if you suspect any unauthorised access to your account. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
1227 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the effective date shown at the top of this page and notify registered players by email or through an in-platform notice. We encourage you to review this Privacy Policy periodically so that you remain informed about how we are protecting your information. Your continued use of the 1227 platform after a revised Privacy Policy has been published constitutes your acknowledgement of the changes. If you do not agree with any updated terms, you should stop using the platform and contact our support team to discuss your account options.
A quick summary of the key protections 1227 provides to every registered player in the Philippines.
You may request a full copy of the personal data 1227 holds about your account at any time. We will respond within the period required by Philippine law and provide the information in a clear, readable format.
If any personal information we hold is inaccurate or out of date, you can update it directly in your account dashboard or request a correction through our support team. We will update our records promptly upon verification.
You may request deletion of your personal data when it is no longer necessary for the purpose it was collected, subject to our legal retention obligations under Philippine anti-money laundering regulations.
You can object to certain types of data processing at any time, including direct marketing. Once you object to marketing, we will stop sending promotional communications immediately and update your preferences on our system.
1227 will never sell, rent, or trade your personal information to third parties for their own marketing or commercial use. Your data is used solely to operate your account and meet our regulatory obligations in the Philippines.
If you believe your data privacy rights have been violated, you may lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact our support team first so we can resolve the issue directly and promptly.
Check our FAQ for quick answers on account security and data handling, or register to start your 1227 experience with full confidence in how your information is protected.